The shortcut keys described in this section refer to the U.S. keyboard layout. Keys on other layouts might not correspond exactly to the keys on a U.S. keyboard.
To |
Press |
Move to the next option or option group |
Tab |
Move to the previous option or option group |
Shift+Tab |
Complete the command for the active option or button |
Enter |
Move between options in an open list, or between options in a group of options |
Arrow keys |
Cancel a command, or close a selected list or dialog box |
Esc |
To |
Press |
Save |
Ctrl+S or Shift+F12 |
Save |
Alt+S |
Cancel edits and close (Close) |
Esc |
Open search |
Spacebar or Enter |
Delete text from search field |
Backspace |
Delete the record (when forms are in Edit mode) |
Ctrl+D |
Save and then open a new form (Save and New) (when forms are in Edit mode) |
Ctrl+Shift+S |
Move forward through the form's fields |
Tab |
Move backward through the form's fields |
Shift+Tab |
Open the lookup menu with the most recently used items in alphabetical order |
Alt+Down Arrow |
Open the list menu (when forms are in Edit mode) |
Ctrl+Shift+2 |
Navigate to the next item on the list (when forms are in Edit mode) |
Ctrl+> |
Navigate to the previous item on the list (when forms are in Edit mode) |
Ctrl+< |
Open lookup drop-down list |
Enter |
Close lookup drop-down list |
Esc |
Auto-resolve lookup value |
Ctrl+K |
Open a record found in lookup with forms in Edit mode |
Enter |
Open a record found in lookup with forms in Read-optimized mode |
Ctrl+Enter |
Add a step in the Sales Process Configuration Tool |
Al+Shift+N |
Add a stage in the Sales Process Configuration Tool |
Alt+Shift+M |
Tab to Command Bar when in the updated user experience |
Ctrl + [ |
Tab to process control when in the updated user experience |
Ctrl + ] |
Tab to the Navigation pane |
Ctrl + Shift + 3 |
Tab to main work area when editing a form in the updated user experience |
Ctrl + Shift + 1 |
In a computer running on Microsoft Windows, you can set system accessibility options to change the way you work. For example, you can use Windows Sticky Keys if you have difficulty holding down two or more keys at a time, such as Ctrl+P. Sticky Keys enable you to press the Ctrl key and have it remain active until you press the P.
To |
Press |
Switch Sticky Keys on and off |
Shift five times |
Switch Filter Keys on and off |
Right Shift for eight seconds |
Switch Toggle Keys on and off |
Num Lock for five seconds |
Switch High Contrast on and off |
Left Alt+Left Shift+Print Screen |
Switch Mouse Keys on and off |
Left Alt+Left Shift+Num Lock |
Tab into an Active X control |
Alt+Shift+F10 |
These keyboard shortcuts apply when using a Mac.
Action |
Windows Keys |
Mac Keys |
Notes |
Tab |
Tab Shift+Tab |
Tab Shoft+Tab |
Enable Tabbing in System Preferences and Safari Preferences (refer to Apple and Safari documentation). |
Access keys |
Alt + Access key |
Ctrl + Alt + Access key |
For example, the Next button uses N as its access key. |
Microsoft Dynamics CRM Shortcut keys |
Ctrl + key |
Ctrl + key |
For example, move to the first tab in the ribbon control with Ctrl + {. Save using Ctrl + S. |
Activate Control |
Space / Enter |
Space / Enter |
|
Close topmost window |
Window + W |
Command + W |
Refer to Apple support documentation. |